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Zurich Canada’s Middle Market business is growing!
Serve as an advocate of Middle Market value proposition with a focus on improving the customer experience by understanding our customer’s risks and offering the best end to end solution for their insurance needs., • Develop and nurture broker networks related to mid-market customer with focus on target industries as outlined in business strategy, • Make broker calls with a planned and well-prepared purpose focusing on promoting our products and services to increase penetration, • Identify opportunities through local relationships, proactively seeking renewal and new account opportunities adding to the growth and profitability of our Middle Market portfolio, • Use a disciplined approach to exposure evaluation, risk assessment and pricing:, • Qualifying accounts that align with business strategy and the organization's appetite, balanced with sound business opportunity., • Measuring exposure and analyzing opportunities to provide appropriate coverage per organization´s risk and compliance processes. , • Apply rating tools and methodologies to deliver to customers and offer suggestions for improvements., • Using risk insights and analytical tools to drive informed decisions at point of sale., • Working within limits and delegated authorities, in conjunction with adherence to underwriting rules and guidelines, compliance protocols and insurance regulations , • Apply best practices and provide insights to continuously develop and improve underwriting systems and process, • Up-sell additional coverages associated with the Middle Market product suite (eg Z-Guard) for most comprehensive package solution, • Cross-sell other lines of business to increase product density with the account for most comprehensive Zurich solution, • Understand customer needs, challenges and market dynamics to initiate middle market product solutions for development , • Demonstrate key aspects of portfolio management in consideration of performance metrics, data and insights with aim to improve portfolio, driving diversified growth, • Ensure strong partnership with UAs within the Underwriting Services team to ensure proactive engagement with brokers and best-in-industry customer service focused on timeliness and accuracy of quotes, policy issuance and premium booking. , • Mentorship of less experienced underwriters and supporting training initiatives, as required, • Hone individual skill set and product knowledge, demonstrating senior underwriting level expertise, to become a trusted advisor to middle market brokers and customers
Basic Qualifications , • High School Diploma or Equivalent and 4 or more years of experience in the Underwriting or Market Facing area. , OR , • High School Diploma or Equivalent and 6 or more years of experience in Claims, AND , • Knowledge of lines of business and the legal and regulatory guidelines , • Knowledge of the insurance industry and the legal and regulatory environment , • Knowledge of underwriting philosophy, techniques, pricing and guideline requirements, • Experience working on time restraints for quotes on new and renewal business , • Experience working in a team environment
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